Integrity, professionalism, and deep experience are just a few words to describe Jess, Alex, and team based on my recent experience. I have worked with agents before and its always a mix bag, they start strong but something along the way disappoints. My experience with Jess and Alex exceeded all my expectations and established a new standard for agents in the bay area for me and my friends. Jess and Alex helped me sell a multi-million dollar home in San Francisco under unusual pressure and circumstances. We had to move to London in a hurry for work and we only had time to pack the house, and left the keys with them. Jess and team laid out a detailed plan that included everything from recommended movers and storage, a project manager for the move, to the end-to-end remodeling, staging, and marketing of the property. What impressed me the most and showed the level of experience that Jess brings was in negotiating and overseeing all the contracting projects. His rolodex was full of solid contractors, there was absolutely no dollar wasted on unnecessary work, and he knew how to negotiate to get the best outcome. The level of service I received was truly world-class and concierge-like in nature. There was always proper communication and updates, and just a no-fuss approach to solving unexpected problems. I would wake up in my morning UK time and get one email with all the updates, issues, and resolutions. It made our lives and selling the house seem so easy. I was also very touched by how he owned the process as it were his own home. There was personal mail to forwards, communication with family, advise on logistics…I felt like I had a friend on my side who actually knew what he was doing. I am a Marketing executive and I was also thoroughly impressed with the marketing strategy and approach they devised. This was not just your usual multi-channel blitz with social media and daily analytics that they provided, it was all the deep relationship and 1:1 marketing they did through twilight open houses, top-agent networking events and the rest. They even mobilized a famous local architect to do research and give a talk and consultation at the first two open houses. It made a big difference! It goes without saying that I am a client for life. I truly felt taken care of. Jess is not just incredibly capable and well-networked, but he is trustworthy and authentic. This is a very rare combination to find these days. I’m grateful to him and his team for the care they took but more importantly for getting me way above my asking price.

Happy Client
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